Get my ID card.

Cards differ by insurer and plan type, so yours may not have every field below and may label some differently. These are the ones a provider or pharmacy asks for most often.

Member name and ID

The name the plan is issued under and the member ID that identifies you to every provider and pharmacy. Each covered person may have their own suffix on the same ID.

Group number

Present on plans offered through an employer or association. It tells the biller which set of benefits applies to you.

Plan or product name

Names the network and benefit design, such as an HMO, PPO, EPO, or POS plan. It affects which providers are in network and whether you need a referral.

Cost share amounts

Many cards print common copays, for example primary care, specialist, urgent care, and emergency room. Treat them as a summary: your plan documents and benefits page are the full answer.

Rx numbers

The RxBIN, RxPCN, and RxGRP values a pharmacy needs to run your prescription through your drug coverage. Missing digits are the most common reason a pharmacy cannot process a fill.

Member services number

The phone number for the team that administers your specific plan. It is the fastest route for benefits, claims, billing, and replacement cards.

Claims mailing address

Usually printed on the back. Send paper claim forms, appeals, and written requests there so they reach the right processor.