Start here
Search by location.
Nothing you type is stored or sent anywhere. The kind of provider you pick decides which directory we point you at.
Where to go
The setting changes the bill more than the diagnosis does.
The same sore throat can cost four different amounts depending on where you have it looked at. When it is not an emergency, the cheapest appropriate setting is usually the right one.
Lowest cost, same day
A nurse line or virtual visit
Most plans include a 24-hour nurse line, and many include telehealth at a low or zero copay. Both are printed on the back of your member ID card. Start here when you are unsure how urgent something is.
Routine and follow-up
Your primary care office
The cheapest place for anything that can wait a day or two, and the only place that keeps your full history. Many practices hold same-day slots for existing patients.
After hours, not an emergency
Urgent care or a retail clinic
Sprains, minor cuts, infections, and illnesses that will not wait for an appointment. Typically a fraction of what the same visit costs in an emergency room.
Emergencies only
The emergency room
Chest pain, difficulty breathing, severe bleeding, stroke symptoms, or any threat to life or limb. Call 911. Federal law requires emergency care to be covered at the in-network cost-sharing level wherever you are treated.
Before a scheduled visit
Six checks that keep a planned visit from turning into a surprise bill.
- Search the facility in the directory tied to your plan, not a general web search
- Call the facility and read them the plan name and network name from your member ID card
- For a scheduled procedure, ask whether every provider involved is in network, including the anesthesiologist and any lab
- Ask whether prior authorization is required, and get the authorization number before the date
- Request a good faith estimate in writing if you are uninsured or paying cash
- Keep the name of everyone you spoke with and the date, in case a bill needs to be disputed later
Good to know
Questions about finding a provider.
Why can I not search a live directory here?
What is the difference between a doctor search and a provider search?
The hospital is in network but I still got a bill from a doctor there. Why?
How do I find care without insurance?
Coverage first
See which plans cover the providers near you.
Enter your ZIP code to compare the plans sold in your county and the networks that come with them.