About us
About My Live Health.
We are a health insurance marketplace staffed by licensed agents. Our job is to make the choice clear: what is available where you live, what it really costs, and which plan fits the way you actually use care.
Our mission
Coverage decisions should not require a decoder ring.
How the service works
Three steps, no cost to you.
We are a licensed-agent marketplace. You get access to plans from multiple insurance companies and a person who can explain them, without paying anything extra for the help.
01 Start with your ZIP code
See what is sold where you live
Health plans are approved county by county, so the honest first question is always where you live. Your ZIP code narrows the catalog to the plans and insurers that actually accept enrollments at your address.
02 Compare with a licensed agent
Talk it through, at no cost to you
A licensed agent walks through the differences that matter: the network your doctors are in, whether your prescriptions are on the drug list, the deductible, and any savings you may qualify for. There is no fee for the help and no obligation to enroll.
03 Enroll and keep the number
Support does not end at the application
We help you submit the application to the insurer or the marketplace and confirm your effective date. After that you can still call with questions about your ID card, a renewal notice, or a change in your household.
Plain terms
What we do, and what we are not.
Being clear about the limits is part of being useful. Here is the honest boundary of what this service can do for you.
What we do
- Compare plans from multiple insurance companies in one place
- Explain how deductibles, networks, drug lists, and subsidies work
- Check whether your income may qualify you for a premium tax credit
- Help you enroll during Open Enrollment or a Special Enrollment Period
- Point you to your state Medicaid or CHIP program when that fits better
- Answer questions after you enroll, at no charge
What we are not
- We are not an insurance company and we do not pay claims
- We do not decide whether a service is covered or approve prior authorizations
- We do not charge you a fee, and we never sell you a plan you cannot use
- We are not a government agency and we are not connected with Medicare or the federal marketplace
- We cannot decide Medicaid or CHIP eligibility: only your state agency can
For questions about your own benefits, a claim, or a coverage denial, the number on your member ID card reaches the team that administers your plan. If you disagree with a decision, the grievance and appeal process and external review are your formal routes.
Who we help
Four kinds of coverage conversations.
Individuals and families
Coverage you buy yourself, including ACA marketplace plans, dental, vision, and supplemental products.
People on or approaching Medicare
Turning 65, comparing Medicare Advantage and Medigap, or reviewing a Part D drug plan during the fall enrollment window.
Employers
Small and midsize businesses looking at group medical, dental, vision, and reimbursement arrangements for their teams.
Agents and brokers
Independent agents who want to work with us on cases, and agencies exploring a partnership.
Getting in touch
A person, not a form letter.
Call, email, or send a message and a licensed agent will get back to you. If you are a provider, an employer, or an agency, we have a page for that too.
Start where you live
See the plans available in your area.
Enter your ZIP code to compare coverage with a licensed agent, at no cost.